Spoke to Shelly about transmission service for possible slipping. She thoroughly explained a Transmission specialist is best and then referred a few placed. Shelly's customer appreciation shines bright even on a phone call. Thank you for your help.
In a world of dissonance and diminishing customer service, Jaybee's sets a fine example for customer care. I never feel taken advantage of here and I appreciate their expertise especially finding problems before they get worse. Shelly is upbeat and sincere, a winning combination in my book.
Great shop! Great staff! Honest and fair. They know what they are doing.
Millie LaFrance, 04/23/2020
A couple of months ago I took my 20-year old pick up truck to JayBees to have a couple of major issues fixed. They had worked on my vehicle once before and I was very pleased with their work. The staff thoroughly diagnosed my truck including the two major issues as well as several others I knew about but didn't mention and some things under the hood I did not know about. Shelly thoroughly explained all the needed repairs and cost of each so I knew exactly what I was getting done and why. I had everything repaired for what I felt was a reasonable price and my truck has been running like a dream ever since! Jacqui and Shelly were a pleasure to work with.
I've been a satisfied customer of JayBees for just under 25 years now, and you won't find a better shop in Tucson. I first found them when a local Ford dealer couldn't diagnose a problem with my Ford product and they've maintained my ageing fleet ever since. With JayBees in town, why would you need to buy a new car? Just keep yours properly maintained! And they do it all ... or can get it done ... at a very reasonable price. I could tell you many, many stories of how Jacqui, Shelly, Doug and everyone there have kept me mobile and would be glad to ... but reviews are supposed to be kept to a readable length. That said, they have my full-throated endorsement. You can't go wrong with JayBees!