I do not even know what to call what my vehicle needs. In any case, Dr. J and her gang of highly motivated and talented folks have been trying to figure it out for quite some time. It gets better for a bit and then oops - crappy again. We are to a point of experimenting with all kinds of odd stuff I do not understand. I keep thinking I am done with the truck and then I see the cost of used trucks and change my mind back again. Dr. J and her staff have been nothing but friendly, knowledgeable, reasonable and just hard working great folks for the whole 34 years I have been using their services. Whether or not my old truck recovers and remains usable (the goal), I will always be thankful for the care and wisdom of the JayBees crew!
So I've written one Google review not so long ago but this place so impresses me that I have to do an update. We have been customers for about two years now and they have saved me probably several hundred dollars by not repairing things that I erroneously thought were problems. I wouldn't have known the difference. That has happened twice in the past. Same thing today, a simple fix for something the dealer would probably have charged a lot more to take care of.
This is a small family shop that holds itself to the highest standards of integrity and service. What a refreshing combo.
Spoke to Shelly about transmission service for possible slipping. She thoroughly explained a Transmission specialist is best and then referred a few placed. Shelly's customer appreciation shines bright even on a phone call. Thank you for your help.
In a world of dissonance and diminishing customer service, Jaybee's sets a fine example for customer care. I never feel taken advantage of here and I appreciate their expertise especially finding problems before they get worse. Shelly is upbeat and sincere, a winning combination in my book.