Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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520-790-6035 | 5070 E 22nd St Tucson, AZ 85711

CUSTOMER PLEDGE

CUSTOMER PLEDGE

Parts Plus


Our Pledge To You...



We want to earn your business by earning your trust. We will keep the needs of you, our customer, first. We will advise you of any areas of concern that may be safety related or warrant re-inspection in the near future. After a thorough inspection on your vehicle, any required repairs will be discussed with you for your understanding and approval. No repairs will be performed without your informed consent. We will perform only the repairs your vehicle requires. We will install only the highest quality, name brand parts at fair prices. All parts installed by our professionally trained technicians will meet or exceed original equipment specifications and will be backed by our North American Warranty.

If there is something you want to know about your vehicle, or the repairs we are performing, JUST ASK! We Will gladly answer your questions. By Keeping this pledge, we hope to establish a long-term relationship with you and your vehicle. The better we know your vehicle and your needs, the better we can serve you. We want you to be a part of our family.

Thank you for your trust... and business.


What Our Customers Are Saying

So I've written one Google review not so long ago but this place so impresses me that I have to do an update. We have been customers for about two years now and they have saved me probably several hundred dollars by not repairing things that I erroneously thought were problems. I wouldn't have known the difference. That has happened twice in the past. Same thing today, a simple fix for something the dealer would probably have charged a lot more to take care of. This is a small family shop that holds itself to the highest standards of integrity and service. What a refreshing combo.

, 09/14/2021

reviewiconTransmission Service
Transmission Services, near Tucson, AZ

Spoke to Shelly about transmission service for possible slipping. She thoroughly explained a Transmission specialist is best and then referred a few placed. Shelly's customer appreciation shines bright even on a phone call. Thank you for your help.

, 04/20/2021

reviewiconHighly Recommend!
Car & Truck Care, near Tucson, AZ

Awesome Service & Great Communication. Highly Recommend.

, 01/14/2021
In a world of dissonance and diminishing customer service, Jaybee's sets a fine example for customer care. I never feel taken advantage of here and I appreciate their expertise especially finding problems before they get worse. Shelly is upbeat and sincere, a winning combination in my book.

, 09/17/2020
Great shop! Great staff! Honest and fair. They know what they are doing.

, 04/23/2020

reviewicon

A couple of months ago I took my 20-year old pick up truck to JayBees to have a couple of major issues fixed. They had worked on my vehicle once before and I was very pleased with their work. The staff thoroughly diagnosed my truck including the two major issues as well as several others I knew about but didn't mention and some things under the hood I did not know about. Shelly thoroughly explained all the needed repairs and cost of each so I knew exactly what I was getting done and why. I had everything repaired for what I felt was a reasonable price and my truck has been running like a dream ever since! Jacqui and Shelly were a pleasure to work with.

, 01/30/2020
  • Parts Plus Car Care Center
  • ASE (Automotive Service Excellence)
  • ASE Certified Master Auto Technician
  • ASA (Automotive Service Association)
  • IATN (International Automotive Technicians' Network)
  • IDENTIFIX
  • Tucson Metro Chamber
  • BG Products
  • Gates Belts & Hoses
  • Interstate Batteries
  • Jasper Engines & Transmissions
  • Monroe Shocks & Struts
  • Car Care Aware
  • Call Us For Service: 520-790-6035