JAYBEES AUTO SERVICE > AUTO REPAIR > CUSTOMER PLEDGE

520-790-6035 | 5070 E 22nd St Tucson, AZ 85711

CUSTOMER PLEDGE

Our Pledge To You...

We want to earn your business by earning your trust. We will keep the needs of you, our customer, first. We will advise you of any areas of concern that may be safety related or warrant re-inspection in the near future. After a thorough inspection on your vehicle, any required repairs will be discussed with you for your understanding and approval. No repairs will be performed without your informed consent. We will perform only the repairs your vehicle requires. We will install only the highest quality, name brand parts at fair prices. All parts installed by our professionally trained technicians will meet or exceed original equipment specifications and will be backed by our North American Warranty.

If there is something you want to know about your vehicle, or the repairs we are performing, JUST ASK! We Will gladly answer your questions. By Keeping this pledge, we hope to establish a long-term relationship with you and your vehicle. The better we know your vehicle and your needs, the better we can serve you. We want you to be a part of our family.

Thank you for your trust... and business.

What Our Customers Are Saying

Import Cars & Trucks, near Tucson, Arizona

A shout-out for JayBees Auto Repair! I mainly had my timing belt replaced on my 2007 Kia Rio which was a very tall order!! They did an excellent job and went above and beyond with their awesome customer service! Jackie and Shelly were so kind and professional. I highly recommend them if you need any maintenance or repairs on your vehicle. JayBees took care of my very first car in the '80s too.

Chris Bozarth, 08/02/2022

Engine Maintenance, near Tucson, AZ

I do not even know what to call what my vehicle needs. In any case, Dr. J and her gang of highly motivated and talented folks have been trying to figure it out for quite some time. It gets better for a bit and then oops - crappy again. We are to a point of experimenting with all kinds of odd stuff I do not understand. I keep thinking I am done with the truck and then I see the cost of used trucks and change my mind back again. Dr. J and her staff have been nothing but friendly, knowledgeable, reasonable and just hard working great folks for the whole 34 years I have been using their services. Whether or not my old truck recovers and remains usable (the goal), I will always be thankful for the care and wisdom of the JayBees crew!

Kathleen Czech, 01/01/2022

Tucson, AZ

So I've written one Google review not so long ago but this place so impresses me that I have to do an update. We have been customers for about two years now and they have saved me probably several hundred dollars by not repairing things that I erroneously thought were problems. I wouldn't have known the difference. That has happened twice in the past. Same thing today, a simple fix for something the dealer would probably have charged a lot more to take care of. This is a small family shop that holds itself to the highest standards of integrity and service. What a refreshing combo.

Pat D., 09/14/2021

Transmission Service
Transmission Services, near Tucson, AZ

Spoke to Shelly about transmission service for possible slipping. She thoroughly explained a Transmission specialist is best and then referred a few placed. Shelly's customer appreciation shines bright even on a phone call. Thank you for your help.

Michael Krotz, 04/20/2021

Highly Recommend!
Car & Truck Care, near Tucson, AZ

Awesome Service & Great Communication. Highly Recommend.

Debra, 01/14/2021

Tucson, AZ

In a world of dissonance and diminishing customer service, Jaybee's sets a fine example for customer care. I never feel taken advantage of here and I appreciate their expertise especially finding problems before they get worse. Shelly is upbeat and sincere, a winning combination in my book.